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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering, Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Review of the products and photo sharing
- Shipping & Delivery
- Delivery by Singapore Post. Please read the delivery policy here.
- Privacy & Security
- We don't share your private data with any other body or individuals. Email address will be used for contacting you conveniently. If you are interested in our promotions, please signup our newsletter.
- Returns & Replacements
- The items can be exchangeable within 2 weeks for size problem with the price and brand tag untouched. We don't accept the items if the tags are broken or cut off. Please contact us as early as possible for your convenice. And please send us back the item to a specified address by post or by yourself. After we get the returned item, we will send you a replacement as you requested.
- Ordering, Payment, Pricing & Promotions
- We accept accept credit card by paypal. Paypal is the number 1 credit process in the world. Thanks to paypal, we can make your payment easily and give you more discount for our products. We also accpet fund transfer to our dbs account. Please call Mr John at 65-97685706 for details.
- Viewing Orders
- You can create an account with us. It will be very easy for repeating orders because you just need to fill in your information once. It will be able to very fast for you to checkout if you have account with us. Login to your account and you will be able to see the status for your ordering. We will try to process your orders within 1 day. But just in case, please allow up to 2 days for us to process your orders.
- Updating Account Information
- Login to update your information. Please keep your information updated because your items will be sent to you according to your account information.
- Review of the products and photo sharing
- We need you to review of our products and services. Please write your review for each of the products you bought and send photo with our products to support@ebuy.sg for photo sharing. We will post your phot at ebuy.sg for sharing with other customers.